Ellen Wunder had a fulfilling career in corporate sales, marketing, and customer service management, and learned to recognize the immense importance of relationships at every step. She took time away from the business world to focus on raising a family, which provided profound insights on developing the diverse strengths of individuals.
Now, at Reach Customers LLC, Ellen and her team of Reach specialists provide concierge quality customer outreach services for companies with a relentless desire to cultivate unshakeable customer loyalty. Instead of relying on scripted monologues and barrages of questions, they work with clients to Reach individual customers, blast through barriers that exist in an increasingly noisy and competitive world, and forge emotional connections.
Ellen graduated from the Pennsylvania State University and is a member of the International Association of Business Communicators. She is the author of the forthcoming book Reach: Cultivate Customer Loyalty and Reap Intel.
Reach reveals insights gained after Reaching thousands of her clients’ customers, and uncovers common Loyalty Leaks™ that weaken or destroy customer relationships. Reach offers practical techniques to touch customers in a personal way, paving the way for future business and repeat sales.
To learn more about the work that inspired the book, visit: reach-customers.com